I recently completed the PL - 900 certification however it is not not showing against issue my personal or work accounts. How do I find this and link it to the correct account.
I recently completed the PL - 900 certification however it is not not showing against issue my personal or work accounts. How do I find this and link it to the correct account.
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Hello Shamita!
Thank you for contacting Microsoft's Community.
Based on your inquiry, we understand you require assistance with your missing certification. We will be happy to help you.
We have initiated a Private Message where we will request further information about your account to complete the evaluation process. You can access this private message on the top right corner of this page, as shown in the image below:
To protect your data, send the information over the Private Message and once we have received your comments, we will validate the profile and get back to you with updates.
We would be grateful for your response. In case we do not receive an answer within two business days, the thread will be closed and locked, and you will not be able to reply through either channel.
Kindly,
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day
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Hello Shamita!
Thank you for the information you kindly provided over direct communication, it is well appreciated.
Please access the Private Message Feature to see some useful information we have shared with you.
We will be waiting for your response, if no response is received, the case will be closed and locked after two business days.
Kindly,
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day
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Reported content has been submitted
Was this reply helpful?
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Hello Shamita!
Thank you for the information you kindly provided over direct communication, it is well appreciated.
Please access the Private Message Feature to see some useful information we have shared with you.
We will be waiting for your response, if no response is received, the case will be closed and locked after two business days.
Kindly,
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
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Hello Shamita!
Hope you are doing well.
We are waiting for your response. Otherwise, we will proceed to close and lock the case within one business day.
Kindly,
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
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Hello Shamita!
Hope you are doing well.
We are waiting for your response. Otherwise, we will proceed to close and lock the case on the next business day.
Kindly,
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
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How satisfied are you with this reply?
Thanks for your feedback.
Hello Shamita!
Thank you for the information you kindly provided over direct communication, it is well appreciated.
Please access the Private Message Feature to see some useful information we have shared with you.
We will be waiting for your response, if no response is received, the case will be closed and locked after one business day.
Kindly,
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
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Thanks for your feedback.
Hello Shamita!
Hope you are doing well.
We are waiting for your response. Otherwise, we will proceed to close and lock the case on the next business day.
Kindly,
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
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Hello Shamita!
Unfortunately, we have not been able to get an answer from you and we will have to proceed with the closure and locking of this Forum. Note that once this thread has been closed and locked, you cannot reply over this channel.
We know that your inquiry might not be resolved yet, but you are important to us and that is why we want to invite you to please not hesitate to reach out to us.
If you need further assistance in regards of your Microsoft’s Certification Profile. You can easily do so by posting a New Question.
Kindly,
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day
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Reported content has been submitted
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Question Info
Last updated April 18, 2025 Views 33 Applies to: