I want to retake PL-300: Microsoft Power BI Data Analyst exam

Dear MC team,

i take the pl-300 exam and i failed, now i want to retake the exam what is the process and how much it costs please help me to retake the exam.

my MCID: ***Removed***
my pervious exam details is here :
Order Number/Invoice:
***Removed***

Registration ID: ***Removed***

best regards,
Abdulsalam.

***Personal Information deleted by the moderator. Please see the Microsoft’s Community Code of Conduct for more information on how you can protect your privacy***

Hi Abdulsalam,

Thank you for contacting the Microsoft Community.

I understand how vital this exam is for you. I admire your dedication and perseverance in pursuing the PL-300, as you are keen to reschedule it. With this, rest assured I will help you further by providing you with the information you need.

Using the details you’ve shared, I was able to verify that it will be your second attempt at this exam, and it’s great to see your determination. As per the Microsoft Certification exam retake policy, for role-based exams like PL-300, if you don’t pass an exam the first time, there’s a mandatory 24-hour waiting period before retaking it.

Meanwhile, to retake the exam, you may proceed in registering for the exam by following the steps outlined in Register and schedule an exam | Microsoft Learn. Please be advised that a regular fee will apply, and the cost may differ based on your location, which will be shown when you schedule your exam. For a comprehensive guide, you may refer to the sample image below:

Image

Should you encounter any error or require additional help, feel free to let me know by sending the required details, along with a step-by-step screenshot using the Problem Steps Recorder (PSR) (click this link for MAC device). This should cover the entire process of your exam registration, from the sign-in page to the final page that displays the error, via the private message I initiated.

Moreover, for immediate assistance in scheduling your exam, you may also reach out to your exam delivery provider and check options to register for your exam at your preferred time and date. Kindly refer to their contact information below:

Pearson VUE: Customer service :: Microsoft :: Pearson VUE (please know that their response usually takes 3–5 business days).

Otherwise, if this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Messages. If the resolution provided did not resolve the issue, please post a new question 

 

Kind Regards,

IvyV_P12
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Hi Abdulsalam,

I hope you're doing well.

I’m reaching out to ensure that all your concerns have been addressed. Please let me know if you require any more assistance.

If you do, please share the necessary details via the private message I initiated.

 

Otherwise, if this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Messages. If the resolution provided did not resolve the issue, please post a new question 

 

Kind Regards,

IvyV_P12
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Hi Abdulsalam,

Since we have not received a response from you, we’ll proceed in closing and locking the case. Please note that once Private Messaging has been locked and closed, you cannot reply. If the resolution provided did not resolve the issue, please post a new question

Kind Regards,

IvyV_P12
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

Was this reply helpful?

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Last updated January 30, 2024 Views 46 Applies to: