I want to retrieve my MCSE Certificate

Hello ahmed.

Welcome to Microsoft’s Community.

We understand that you want to recover access to an old MCSE Certificate. We will gladly assist.

We have started a Private Message where we will request some details about your account to complete a validation process. You can access it from the top right corner of this page, as shown in the image below:

We look forward to your response. In case we do not receive an answer within two business days, the thread will be closed and locked and you will not be able to reply through either channel.  

Best regards,

Hello ahmed.

Thank you for sharing the information.

Please know that we were able to locate your Certification Profile and it needs to be Migrated. The Migration will assign the Microsoft Account to the MCID, which will let you connect the Profile to MS Learn to access your Learning History.

To continue with this process, please follow these steps:

1. Start a Microsoft Edge InPrivate browsing session (pressing the key combination Ctrl + Shift + N once the browser is open).

2. Copy and paste this link into the private window’s address bar https://mcp.microsoft.com/mcp/home/migrate

3. Access with a personal Microsoft Account.

4. If you are shown an error message, please select the option “MCP Home” which will direct you to Your Dashboard, after that you can copy and paste the same link on step 2 in the same search bar.

5. After you have followed the previous link, it will open a new window to Your Dashboard.

6. While being on Your Dashboard page, please delete the URL and paste this one: https://mcp.microsoft.com/mcp/home/migrate.

7. After pasting the URL and clicking on enter, please fill in the fields with the following information:

    

   -         MCID:

   -         Access Code:

    

To protect personal information, these credentials are provided via Private Message. 

If the assistance provided solved your request, please indicate “Yes” to the “Was this reply helpful?” shown below. Remember your feedback is important to improve our service. In case we do not receive a response, the thread will be closed and locked after two business days.

We will be attentive to your comments.

Best regards,

Hello ahmed.

Since we have not received an update from you, we will proceed with closing and locking this case. If you need us again, do not hesitate to post a new question.

Please note that once the Thread has been locked and closed, you cannot reply.

Best wishes,