Ignite 2020 chalenge voucher Disaper

Hello Tooht,

You may follow the troubleshooting steps below that may resolved the issue:

1. Use Edge Chromium (Edge 88.0) or Google Chrome (version 88.0).

2. Clear your cached data and cookies.

3. Allow all third-party cookies through your site permission settings.

4. Use InPrivate or Incognito browsing modes.

Then try again to reschedule your exam.

Furthermore, if the exam discount is no longer linked to your email address, please try to redeem/re-link by entering the registered email address you have used in the event on the Exam discount page and click “Claim.” Or, follow the steps on How to claim your free exam page.

If same issue persist, please send us a step by step screenshot using Problem Steps Recorder (PSR) starting from the steps above and until you received the error message.

You may upload your PSR through the private message I initiated along with the requested information.

To access the private message, you may click here or refer on the image below:

If you could also include the email confirmation that you have received which confirms your exam voucher, that would be of great help.

I look forward to your response. Please note that if no response has been received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

Regards,

Hello there,

I also have this same issue.  I am attempting to schedule the AZ-500: Microsoft Azure Security Technologies certification exam, however the scheduling page states that I have no exam discounts available.  As it is still March 2021, I am not sure why this issue is here.  I also have a confirmation email from attending the Ignite Cloud Skills Challenge 2020.  Can you please contact me with how to resolve this?  I was quite looking forward to this exam!

Thanks!

I have the same issue and today is the last date. why should we do all those cookie clear and site permission. can't you fix a small issue on your website?

Hello Tooht,

Thank you for your response.

Kindly provide to us the actual conformation email you received from the event. To save an Outlook message as a file on your computer, please follow the steps below:

1. Double-click to open the message you want to save, and on the File menu, click Save As.

2. In the Save as dialog box, in the Folder pane, choose a folder, and then the location in that selected folder where you want to save the file.

3. In the File name box, type a name for the file.

4. In the Save as type list, accept the default type, or choose another file type in the list.

Please also send your account information for us to locate and verify your profile.

Once these documents have been received, we’ll be more than happy to hand this over to our Support Team for further assistance and troubleshooting.

Thank you for your usual understanding on this matter.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages.

Regards,

Hello mb2600,

I have seen that you have an existing thread which is now being assist by Rosalie_G.

In order for the forum moderator proceed in investigating your case, please respond to your post so that the current moderator can isolate your case.

If you have any other question/concern, kindly work with the said moderator using your original thread.

Thank you for understanding on this matter.

Regards,

Hello SimPrit,

I have found that you already have an existing thread which is being assist by Janice_D.

In order for the forum moderator proceed in investigating your case, please respond to your post to also avoid confusion in providing resolution to multiple cases.

If you have any other question/concern, kindly work with the said moderator using your original thread.

Thank you for understanding on this matter.

Regards,

Hello Tooht,

We haven’t received any update from you. This case will now be closed and locked. If you need further assistance, please post a new question.

Best regards,