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Account Issue | Error Vue Wide Block: I’m encountering a VUE-WIDE-BLOCK error.

Hi, I'm trying to schedule a Microsoft certification exam through Pearson VUE, but I’m encountering a VUE-WIDE-BLOCK error.

I've verified that my Microsoft and Pearson VUE profiles are complete and match in terms of name, email, and region.

Could you please help me resolve this issue or let me know if additional verification is needed?

Answer
Answer

Hi saad,

Thank you for contacting the Microsoft Community.

I understand the importance of resolving the error encountered when scheduling an exam. I will check the available options for you to proceed.

Since you also mentioned in your duplicate post that you have already completed the basic troubleshooting steps and the error persists, please provide the additional details requested via private message so we can locate your profile and check the options for scheduling your exam.

Meanwhile, if the hyperlink provided doesn't work, kindly locate the private message icon as shown below:

Image

 

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

Warmly,

Jai_T4
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Question Info

Last updated April 21, 2025 Views 39 Applies to: