incorrect legal name on certification profile

Hello,

my legal name in the certification profile does not match the ID document issued by government. I raised support ticket (Support request number: SR************) but have not received any help yet. I would like to take AZ-900 soon, therefore need to get name changed asap. Who could help? 

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Answer

Hello, Aušra.

 

Thank you for contacting Microsoft’s Forum Center.

 

We are glad that we could help you with this matter, it was a pleasure to be of help.

 

If this solves your problem please indicate "Yes" to the question and the thread will automatically be closed and locked.

This case will now be closed and locked. Please note that once Private Messaging has been locked and closed, you cannot reply. If you need us again, please do not hesitate to contact us back by posting a new question/entry, we will be happy to assist you.

 

Have an excellent day,

Maria Isabel Parada
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day

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Hello, Aušra

We would like to confirm if you received a confirmation from our Legal Team in regards of your Name Change and if you require further assistance or if we shall proceed with the closure of this Forum.

In case no response is received we will proceed to close and lock the case after one business day.

Have an excellent day,

Maria Isabel Parada
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day

1 person found this reply helpful

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Was this reply helpful?

Sorry this didn't help.

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Thanks for your feedback.

 
 

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Last updated April 23, 2021 Views 34 Applies to: