Information about renewal AZ 305 certification.

Hi Pierpaolo, 

Welcome to Microsoft´s Community.  

As we understand from your post, you want to renew your Microsoft Certification, but you cannot take the renewal assessment.

To identify which certifications are available for you to renew, visit your Certification Dashboard and identify which expiration dates are coming up.

1. Ensure your Certification Profile is connected to your Microsoft Learn | Microsoft Docs profile. (If you want to know how to do it, please refer to aligning accounts between Certification Profile and Learn Profile)

2. As soon as you are eligible to renew, you will receive an email notification directing you to the assessment that will be available on Microsoft Learn (make sure to check the SPAM/ junk folder), or you can search from the Renewal site for each certification with the Search tool.

3. To help prepare for the assessment, advance your skills with a collection of free, self-paced learning modules. Explore available modules associated on the certification renewal page.

4. Apply for your assessment!

To assist you with the resolution of your request, please provide us with a PSR (Problem Steps Recorder), where we can evidence the situation, you can do this with the instructions below:

1. You will be able to use the PSR following the link specified for your operating system: Windows: https://support.microsoft.com/en-us/help/22878/windows-10-record-steps | Mac:  https://support.apple.com/en-us/HT208721

2. InPrivate

3. MS learn login

4. try to access the assessment (can't take it)

It is necessary that you start to record before the Troubleshooting steps so we can confirm that you meet all requirements for further support.

Know that the PSR tool is set to a limit of 25 screenshots as a default, if you need a higher number of pictures to show the process, please change the number to at least 100 screenshots in the tool’s settings.

To protect your data, send the information over the Private Message and once we have received your comments, we will validate the profile and get back to you with updates about your case.

Please, keep in mind that if we do not receive a response, the thread will be closed and concluded after two business days.

We will be attentive to your response. Thank you in advance for your collaboration.

Hi Pierpaolo, 

We would like to thank you for the information you actively provided.

Please know that if you have accomplished a complete Learning Path to get a Certification to be able to renew, you will see it under this space in Your Dashboard. However, if you have approved Exams associated with the title, your results will be visible under Transcript. (You only renew your Certificates not Exams)

Please bear in mind that the Exam AZ-305: Designing Microsoft Azure Infrastructure Solutions is one of the two mandatory conditions, along with the Certificate Microsoft Certified: Azure Administrator Associate, to obtain the Microsoft Certified: Azure Solutions Architect Expert Certification as shown in the image below:

 Here is more information on how to achieve the Microsoft Certified: Azure Solutions Architect Expert.

The Score Report can be downloaded from your Dashboard or the Test Center’s portal, and you should see the approved Exam in your Transcript.

Please let us know if the information provided was useful or if you need additional assistance.

If the assistance given solved your request, please indicate “Yes” to the question “Was this reply helpful?” shown below, so other Learners can benefit from this. Remember your feedback is important to improve our service.

Please remember that if no response is received, the case will be closed and locked in the next business day.

We are attentive to your comments.

Kind regards,

Hi Pierpaolo, 

We hope you are having an enjoyable day. Thank you in advance for your patience and understanding, 

Remember, to have a Certificate you must take the proper path and do the Exams that are required to have a Certificate in this case (az-305, az-104). Also, important to clarify that not all Exams give certification.

To have the Microsoft Certified: Azure Solutions Architect Expert, with the following requirements:

• Microsoft Certified: Azure Administrator Associate certification and Exam AZ-305

You do not need to renew an Exam (in this case az-305) only Certifications.

Please remember that if no response is received, the case will be closed and locked in the next business day.

We are attentive to your comments.

Kind regards,

Hi Pierpaolo, 

We hope you are having an enjoyable day. Thank you in advance for your patience and understanding, 

We have not been able to get a hold of you and we will have to proceed with the closure and locking of this Forum.

You are important to us and that is why we want to invite you to please contact us again if any questions or issues arise. You can easily do so by posting a new question.  

We wish we could be of more help, but if any additional assistance is needed, we will be happy to jump in and look.

Please keep in mind that once this case has been locked and closed, you cannot reply on either open channel.

Best regards,