Trying to access practice exam by clicking on the "practice exam" button, which takes me to the following url but does not load any exam for me to take:
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Is the AI-900 practice exam still available?
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Got the same issue like refreshing the whole time
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If I use this link, I can access the practice assessment from there and it works.
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Hello JimmyLai920.
We are pleased that you have contacted Microsoft Community. We hope you are having a wonderful day.
Regarding your query on issues related to exam/schedule concerns, we need further support on this matter from our Exams Team who will be able to assist with this request.
At the same time, you can rest assured that the Exams Team will take good care of your issue and a solution will be provided.
We would like to inform you that we moved your thread from the original topic to Microsoft Certification / Exams / Exam Prep Resources / Practice Tests. An Exams specialist moderator will respond to you within the next business day. Please stay connected while they reach out on this forum.
Kind regards,
Microsoft Community Support.
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 business day.
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Hi JimmyLai920,
Thank you for contacting the Microsoft Community.
I understand you are seeking assistance in your practice assessment for your AI-900 as I understand your interest in this subject to proceed with an examination. Allow me to provide you with options and recommendations for your concern.
As you have mentioned that you were trying the practice assessment and won't load, as an alternative way you may access Practice Assessments for Microsoft Certifications | Microsoft Learn page.
In addition, you may visit the exam page and scroll down for additional access to Practice Assessments. You may refer to the image below:
Meanwhile, if you still encounter the same error after the above-mentioned options, to deeply review, kindly provide a step-by-step screenshot of the process using Problem Steps Recorder (PSR) (click this link for MAC device), starting from the sign-in page up until the last step, along with the requested information through the private message I have initiated. This will allow me to further investigate your case and provide more options.
I hope this information helps, and should you need further assistance, kindly let us know and I'll be happy to assist.
I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.
Best Regards,
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours
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Hi JimmyLai920,
I hope you're doing well.
I just wanted to follow up with you to ensure all matters are properly handled. Kindly confirm if you are now able to access the practice assessment.
Should further assistance still be needed, kindly share the required details along with the step-by-step screenshot using Problem Steps Recorder (PSR) (click this link for MAC device) throughout the entire process (including the troubleshooting steps), starting from the sign-in page up until the last page that shows the error. You may send these details through private message.
I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.
Kind Regards,
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours
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I am able to access. Please close ticket. Thank you.
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Hi JimmyLai920,
Thank you for the resolution confirmation.
I'm glad that your issue is now fixed. This case will now be closed and locked. Please note that once Private Messaging has been locked and closed, you cannot reply. If you need further assistance, please post a new question.
Kind Regards,
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours
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Question Info
Last updated May 28, 2024 Views 72 Applies to: