Hi ChrisSNE.
Thank you for contacting Microsoft’s Certification Community.
We understand that you require assistance regarding your certification profile, we have opened a Private Message where we have requested information related to the Profile to continue with the process.
To use the Private Message Feature please look at the right side of the page and click the icon seen in the image below:

We look forward to your response. In case we do not receive a response the thread will be concluded after two business days, once concluded you will not be able to reply through either channel.
Kindly,
David Copete.
Microsoft Community Support.
Support Hours: Monday to Friday (Except US Public Holidays). 7:30–17:30 EST
Estimated Response Time: Within 1 Business day
