Issue with Certificate Verification for Free LinkedIn Premium Subscription

I recently completed one of the courses listed in the Career Essentials by Microsoft and LinkedIn program to qualify for the free 12-month LinkedIn Premium subscription. However, I am encountering an issue during the verification process.

Each time I upload my certificate and submit the form for verification on the SheerID platform, I receive an error message indicating that my certificate could not be verified. I have tried multiple times but continue to face the same issue.

Hello Adetimilehin

Thank you for contacting the Microsoft community.

As we understand from your post, you are having issues with the Career Essentials by Microsoft and LinkedIn. We are happy to help!

We understand how important it is to receive your certificate for the courses you have taken. However, please know that you have reached the MCP Support which caters to inquiries and/or concerns related to certifications and exams benefits and requirements found within the Microsoft Certification Dashboard.

Our team provides support related to MCP Portal, any other platform or product is out of our scope, and the Certifications that we handle are the ones you can find through the following link: Become Microsoft Certified.

As much as the Microsoft Certification Program would like to assist you, the LinkedIn support is supporting these issues.

To receive appropriate assistance with your request, we invite you to contact the LinkedIn team, so they can help you with the options to take your exam:

We hope this information is useful for you. If you require assistance with your Certification Profile, please let us know, we will be happy to help.

Please let us know if there is anything else we can do for you. In case we do not receive a response, it will be closed and locked after one business day.

Best Regards,

Isabel Lopez.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day

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Hello Adetimilehin

           

We have not been able to get an answer from you and we will have to proceed with the closure and locking of this Forum.

                                  

We want to invite you to please contact us again if any questions or issues arise. Once a Thread is closed you cannot reply. Please, we highly invite you to post a new question so we may continue assisting you. 

 

We wish we could be of more help, but if any additional assistance is needed, we will be happy to jump in and take a look.

 

Best of all, 

Isabel Lopez.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

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Question Info


Last updated August 12, 2024 Views 52 Applies to: