Issues with seeing Virtual Training Days Discounts

Hello mithz,

Thank you for bringing this to our attention.

Our engineering team is already aware of the issue in claiming exam discounts for Ignite Cloud Skills Challenge March 2021 and Virtual Training Days. You may refer to this sticky post for additional information.

Rest assured that our Engineering team is already working on this concern in high priority. Please stay tuned and subscribe to the sticky post to receive updates.

We will also keep the case open and follow up with you once the issue is resolved or if we receive any update.

Thank you,

Hello mithz,

I hope you are doing well.

Regarding the issue that was raised in claiming exam discount, please try it again.

If you are still unable to see your exam discount, please send us the PSR (Problem Steps Recorder)  of the incident starting from the sign in page until you reach the error page along with the requested details through private message so we can escalate it to our Support team. (please make sure to capture all steps above including the troubleshooting steps done in the PSR).

Click the image as shown below to access the private message.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages.

Regards,

Hello mithz,

We have not received any update from you. This case will now be locked. If you need further assistance, post a new question.

Best regards,