ITF certification

Hello Markus 

Thank you for contacting Microsoft Community. 

Based on your inquiry, we understand that you need help with your Certification, we will be glad to help.

To provide you with further assistance, we have opened a Private Message where we have requested information related to your Certification Profile to verify it and assist you accordingly.

Or you can select the icon displayed on the top right section of the page.

We are looking forward to your information. If no response is received within two business days, we will proceed to close and lock this case as well as the Private Message.

Best Regards,

Hello Markus .

As per checking, the is not Microsoft certification profile associated with the information you shared.

In this case, the best is to contact directly with the certification provider or the entity you took the exam with.

Please keep in mind that we only have the tools to assist you in regarding of the Microsoft Paid Certifications Accounts that can be found here.

Browse Certifications and Exams | Microsoft Learn

In case we do not receive a response, it will be closed and locked in two business days. 

Have a wonderful day!

Hello Markus .

I am truly sorry about the situation your are going through. Howver, we only have access to Microsoft Certifications that belongs to the MS Certification Program and this does not include ITS certifications so it is impossible for us to provide assistance about this.

I seek for your kind understanding. Thanks.

In case we do not receive a response, it will be closed and locked in two business days. 

Have a wonderful day!

Hi, Markus 

Thank you for your understanding. I wish you the same and I hope you can get this sorted soon.

If you have another inquiry, you can let us know by posting a New Question/Entry, and we will be happy to look and help you with your concern related to your Microsoft’s Certification Profile.

We also want to invite you to visit the following link to learn more about the Microsoft Certified Professional Program by linking your Microsoft Certification Profile with Microsoft Learn (Aligning accounts between Certification Profile and Learn Profile | Microsoft Docs).

On Microsoft Learn you have access to free training modules and learning paths to help you prepare for future certifications, as well as having access to the Renewal Assessments for your achieved Role-Based Certificates. Please keep in mind once locked and closed you will not be able to respond over the same channel.

We hope you have a fantastic day.

Best Regards,