Microsoft Credentials support is now available through our new web form. 👉https://aka.ms/credentialssupport
July 3, 2025
Microsoft Credentials support is now available through our new web form. 👉https://aka.ms/credentialssupport
Hey guys I'm a new MLSA and I have completed two learning paths to become Alpha ambassador but the thing is I haven't received any email nor badge on my MLSA profile and it's been 3 days while normally what I know is it just takes 24 hours to receive it. So can anyone guide me what's the mistake I possibly made while completing my learning paths or guide me over what I should do.
**moved from Instructor Led Training on Microsoft Learn / Learning Partner / General inquiries
Reported content has been submitted
Hi, Ayesha17.
Thank you for contacting the Microsoft community.
As we understand from your post, you have enrolled in the Student Ambassador program and have completed two Learning paths, but you have not received the corresponding Alpha badge. We are happy to help!
You have contacted us through the Microsoft Credentials (formerly Microsoft Certified Professional) support forums. Please note that we can only provide support regarding your Certification Profile, and the achievement of the Certifications listed on our platform.
If you have any queries about the Student Ambassadors program, please contact: sa-help@microsoft.com.
We hope that you find this information to be helpful. If you require assistance regarding your Certification Profile, please let us know.
If your concern has been resolved, please let us know by selecting "Yes" where it says, "Did this solve your problem?" located at the lower right corner of this post. This will close the thread.
If we do not receive a response, the case will be closed and locked after one business day.
Best regards,
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Hi, Ayesha17.
We hope that you are doing well.
Unfortunately, we have not been able to get an answer from you and we must proceed with the closure and lock of this thread.
Please note that, once this case is closed and locked, you will not be able to respond through this channel.
We know that your inquiry might not be resolved yet, but you are important to us, which is why we want to invite you to reach out to us if you have any other inquiries.
If you require further assistance regarding your Microsoft Certification Profile, you can let us know by posting a New Question.
We wish we could be of more help. If any additional assistance is needed, we will be happy to help.
Best wishes,
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
