I've passed AZ-104, and the Pearson VUE exam statuis still "Purchased"


Split from this thread.


The same problem for me as well, I've passed AZ-104, and the Pearson VUE exam statuis still "Purchased",


even yesterday, there was an error in the Pearson VUE during the Check-in and they said, something wrong happened, I opened a case but till now no one replied and I lost the exam payment due to their error, and their customer service is the worst ever, they don't reply at all.

** moved this thread from Microsoft Certification / Exams / Score reports/Exam Results **

**Moved from Microsoft Certification / Certifications / Certificates / Missing Certification**

Answer
Answer

Hi Ahmed,

I hope you're having a good day.

I would like to confirm if the status of your exam is already changed to "Purchased of " If yes, you may visit the exam scoring and score reports page for the steps on how to access the score report.

Please don't hesitate to let us know if you need further help.


If this solves your problem, please indicate
“Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond. If the resolution provided did not resolve the issue, please post a new question

Regards,

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Last updated September 12, 2022 Views 62 Applies to: