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Link MCID to existing Microsoft Profile

Hi Team,


I have already taken the MS exam with MC ID *Removed*

Recently i have attended AZ -204 exam with new MCID .*Removed*

Could you please link the new MCID with my existing account so that I can download the exam certification and score from the portal?


MS Profile emailid: *Removed*

Old id: *Removed*

New Id: *Removed*


Thanks,

*Removed*


*Personal Information deleted by the moderator. Please see the Microsoft’s Community Frequently Asked Questions for more information on how you can protect your privacy* 

Hi Shiji!

Thank you for reaching out to Microsoft’s Community.

As we understand, you need to merge your certification profiles into only one. We will be happy to assist you with your inquiry.

Also, we have started a Private Message where we will request details regarding your account to complete an evaluation process. You can access this private message on the top right corner of this page, as shown in the image below:

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To protect your data, send the information over the Private Message and once we have received your comments, we will validate the profile and get back to you with updates.

We look forward to your response. In case we do not receive an answer within two business days the thread will be closed and locked, and you will not be able to reply through either channel.  

Best regards,

Sebastian Florez.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

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Hi again Shiji!

Thank you for your patience.

We have successfully merged your accounts keeping your desired MCID; now, to also keep your desired Email Address, the profile needs to be migrated.

To proceed with the Migration, please follow these steps:

1.    Open your Microsoft Edge Browser and begin a Microsoft Edge InPrivate browsing session by pressing the key combination Ctrl + Shift + N.

2.    Copy and paste this link into the private window’s address bar: https://mcp.microsoft.com/mcp/home/migrate

3.   To link your Current Account, type a Microsoft Email Account into the login field. The login must be the one we specified via Private Messages (if you do not have a login, we invite you to create one Here).

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4.    If you are shown an error message, please select the option “MCP Home” which will direct you to Your Dashboard. You can then copy and paste the same link into the search bar on step 2. 

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5. After you have selected the option "Home," it will open a new window to the page shown in the image below.

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6. Once this page has loaded, please delete the URL, and paste this one:

 

 

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7.    After pasting the URL and pressing enter, you will see this website. Please fill in the blank fields with the following information:  

  • MCID: (Sent through Private Message).

  • Access Code: (Sent through Private Message).

 

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After you finish the Migration with your Account, please message us so we can verify if it was updated successfully.

We look forward to hearing from you so we can help you resolve this issue. If we do not receive a response, the thread will be closed and concluded after two business days.

Let us know if you have any other concerns.

Best regards,

Sebastian Florez.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

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Hi Shiji!

Thank you for the confirmation of the migration, we validated your profile again and it was updated successfully.

We really appreciate that you contacted us, and we would like to know if we can be of further assistance or if we shall proceed with the end of this Forum.

If the information we shared was helpful, please let us know by choosing “Yes” where it says, “Did this solve your problem?” located in the bottom right corner of the thread. This will let us know if your support experience has been great or how we can improve it. 

In case we do not receive a response, the thread will be closed and locked within the next business day.

Have an excellent day,

Sebastian Florez.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

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Hello Shiji!

Unfortunately, we have not been able to get an answer from you and we will have to proceed with the closure and locking of this Forum. Note that once this thread has been closed and locked, you cannot reply over this channel.

We know that your inquiry might not be resolved yet, but you are important to us and that is why we want to invite you to please not hesitate to reach out to us.

If you need further assistance in regards of your Microsoft’s Certification Profile. You can easily do so by posting a New Question.

Sincerely,

Sebastian Florez.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

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Question Info

Last updated February 8, 2023 Views 44 Applies to: