login issues with microsoft learn

Hello I am trying to use Microsoft learn but when I follow to log in it doesn't do anything, I´m taking some of the courses and in order to save my work it asks me  to log in.  I´ve tried to log in many times  already and never logs me in!! what can I do ?

I have tried to open a private window I also tried to use chrome and is the same issue!

Hi Manuel,

Thank you for reaching out to Microsoft’s Community.

We understand that you have issues logging in to Microsoft Learn.

We would like to confirm that we have limited access to the Microsoft Learn Platform and we can only guide you to connect with their support line, which can only be reached through the Feedback forms in the bottom part of the Microsoft Learn support - Troubleshooting known issues | Microsoft Docs

What we could suggest, is to perform basic troubleshooting steps to rule out system related issues.

1. Use InPrivate browsing in Microsoft Edge.

2. Clear browsing history, cookies and cached data.

3. Sign in to the Microsoft Learn Platform.

If it does not work, please fill out a form and attach the error message (see image below).

Please let us know the outcome.

If no response is received, we will close and lock the case in the next business day.

Daniela Duran.  

Microsoft Certified Professional Services Center.

Support: Monday – Friday

  

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Hello Manuel,

Thank you for contacting Microsoft’s Community, it has been a pleasure assisting you.

As we did not receive any response from you, we will now proceed to close and lock the case. For further inquiries, please post a new question so we may continue assisting you. 

If the support provided solved your request, please indicate “Yes” to the question “Did this solve your issue?” shown below, so other Learners can benefit from this. Remember your feedback is important to improve our service.

Best regards,

Daniela Duran.  

Microsoft Certified Professional Services Center.

Support: Monday – Friday

Was this reply helpful?

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Last updated September 19, 2023 Views 521 Applies to: