Lost MCP Login

Hi, Alan.

Thank you for contacting the Microsoft community.

As we understand from your post, you would like to update the Microsoft account associated with your Certification Profile, as you have forgotten the credentials to access your Certificates. We are happy to help!

To properly assist you, we have sent you a Private Message requesting more information. Keep in mind that this is a public forum, so it is better not to share any personal information outside of the Private Message.

To use the Private Message feature please look at the right side of the page and click the icon seen in the image below:

We are looking forward to your response. If we do not receive a response, the case will be closed and locked after two business days.

Sincerely,

Hi, Alan.

We hope that you are doing well.

Unfortunately, we have not been able to get an answer from you, and we will have to proceed with the closure and lock of this thread. Please note that, once this case is closed and locked, you will not be able to respond through this channel.

We know that your inquiry might not be resolved yet, but you are very important to us, which is why we want to invite you to reach out to us if you have any other inquiries.

If you require further assistance regarding your Microsoft Certification Profile, you can let us know by posting a New Question.

We wish we could be of more help. If any additional assistance is needed, we will be happy to jump in and take a look.

Best wishes,