Lost my learning progress.

Hello Sergei!

Welcome to Microsoft Community.

We understand that you have lost your learning progress.

Please note that our support team has limited access to the MS Learn training platform, as we only assist on Certification profiles related inquiries.

The Microsoft Certification Program handles inquiry related to Microsoft Certification profile, certificates and exams that are being taken from the Learning Site and has different platform from MS Learn who help with courses, modules, and labs for an exam.

As much as the Microsoft Certification Program would like to assist you with your inquiry, issues regarding module courses are being supported by MS Learn support. You can reach out to Microsoft Learn through this troubleshooting guide or provide specific feedback to Microsoft Learn by reporting an issue.

To find a solution regarding your request, we recommend you contact the correct Support team, we can assure you they will provide you with specialized assistance and accurate answers to your inquiry.

If the information we shared was helpful, please let us know by choosing “Yes” where it says, “Did this solve your problem?” located in the bottom right corner of the thread. This will let us know if your support experience has been great or how we can improve it. 

In case we do not receive a response, the thread will be closed and locked after one business day.

Best regards,

Hello Sergei!

Unfortunately, we have not been able to get an answer from you and we will have to proceed with the closure and locking of this Forum. Note that once this thread has been closed and locked, you cannot reply over this channel.

We know that your inquiry might not be resolved yet, but you are important to us and that is why we want to invite you to please not hesitate to reach out to us.

If you need further assistance in regards of your Microsoft’s Certification Profile. You can easily do so by posting a New Question.

Kindly,