MCID and Microsoft Account

Hello, Steven.

Welcome to Microsoft’s Community.  

We understand that you want to merge two MCIDs to have all your information and achievements in one place, we will be happy to assist you.

Please know that when it comes to a MOS (Microsoft’s Office Specialist) Certification, you may download it, along with the Badge, through Certiport’s page.

Your MOS Certificate and Exams can also be found on your Transcript, which can be downloaded through your Microsoft Certification Dashboard. It may be used as a proof of accreditation as well. 

To proceed with the unification, we initiated a Private Message where you will be able to share in a safe way the required information to proceed accordingly.

To get this space, please find the link on the top right corner of this screen as shown in the image below:

We will be very attentive to your response, if no response is received, we will proceed to close and locked the case after two business days.

Wishing you a nice day,

Hello, Steven.

We want to thank you for the information you kindly provided over direct communication, it is well appreciated.

We have reviewed your details, and we were able to locate the MCIDs associated with your email account. However, to proceed with the unification, one MCID needs to be Migrated. This process will help us update your profile and then Merge to have all your achievements in one place.

To continue with this process, please follow these steps:

1. Start a Microsoft Edge InPrivate browsing session (pressing the key combination Ctrl + Shift + N once the browser is open).

2. Copy and paste this link into the private window’s address bar https://mcp.microsoft.com/mcp/home/migrate

3. Access with a Microsoft account that has not been used in MS Learn, different to your email address (if you do not have one, we invite you to create one Here). 

4. If you are shown an error message, please select the option “MCP Home” which will direct you to Your Dashboard, after that you can copy and paste the same link on step 2 in the same search bar. 

5. After you have followed the previous link, it will open a new window to Your Dashboard, as shown in the image below. 

6. While being on Your Dashboard page, please delete the URL and paste this one: https://mcp.microsoft.com/mcp/home/migrate. 

7. After pasting the URL and clicking on enter, you will see this website, please fill in the fields MC ID and Access code. 

8. Fill in the fields with the following information:

• MCID:

• Access Code:

To protect personal information, these credentials are provided via Private Message.

We will be waiting for your response, if no response is received, we will proceed to close and lock the case after two business days.

Have an excellent day,

Hello, Steven.

Hope this message finds you well.

We kindly invite to see some useful information about your case in the Private Message we have initiated.

We will be very attentive to your response, if no response is received, we will proceed to close and lock the case after two business days.

Kindly,

Hello, Steven.

We are glad to inform you that we have successfully merged your accounts and kept your preferred MCID.

As you want to use the other account to access your MS profile, we have temporally unlink the email account associated with it.

Please follow the same Migration instructions to link it again to your preferred email address and let us know if after the steps are completed, Your Dashboard's information is accurate and if your MS achievements are shown on it.

To protect personal information, the new credentials are provided via Private Message.

We will be very attentive to your response. Note that if not response is received, we will proceed to close and lock the case after two business days.

If the assistance given solved your request, please indicate “Yes” to the question “Did this solve your issue?” shown below, so that other Learners can benefit and to improve our service.

Have a great day,

Hello, Steven.

Please know that when it comes to a MOS (Microsoft’s Office Specialist) Certification, you may download it, along with the Badge,

through Certiport’s page. 

Once you go to their website, follow these steps: 

1. Log in and choose the Organization Administrator role from the drop-down menu. 

2. Select the Reports tab. 

3. Click Print Certificates. 

4. Select the program you wish to print from the drop down box, or select Any Program. 

5. Select the date range. You may print certificates within 1 year after the exam was taken. Click Search. 

6. All available certificates will display. Check the box for the exams you wish to print, and click Print Certificates. 

7. Use the options within the PDF window to print or save a copy of the certificate. 

Your MOS Certificate and Exams can also be found on your Transcript, which can be downloaded through your Microsoft Certification Dashboard. It may be used as a proof of accreditation as well. 

We hope this information is helpful. Please let us know if additional assistance is needed. Note that if no response is received, we will have to proceed to close and lock the case after one business day.

If the assistance given solved your request, please indicate “Yes” to the question “Did this solve your issue?” shown below, so that other Learners can benefit and to improve our service.

Wishing you an amazing weekend, 

Hello, Steven.

Hope you have a nice day.

Since we have not received a response from you, we will have to proceed with the closure and lock of this Forum. But we want to let you know that you are very important to us and that is why we want to invite you to please reach us again if additional assistance is needed. You can easily do so by posting a new entry (Here).   We will be happy to jump in and take a look.

Note that once the case has been closed and locked, you will not be able to reply even through private message.

Best wishes,