Hi,
I have done my MCP & MCSD certification a long back and forgot the MCP / MCSD Id. How can I retrieve the ID and my digital badges?
**Moved from Certifications / Certificates / Missing Certification**
Microsoft Credentials support is now available through our new web form. 👉https://aka.ms/credentialssupport
July 3, 2025
Microsoft Credentials support is now available through our new web form. 👉https://aka.ms/credentialssupport
Hi,
I have done my MCP & MCSD certification a long back and forgot the MCP / MCSD Id. How can I retrieve the ID and my digital badges?
**Moved from Certifications / Certificates / Missing Certification**
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Hello SushantaNag,
Let me help you regain access to your Microsoft Certification profile so you can obtain your certificate and badge.
To begin, please provide the information requested in the private message (click/refer to the image below) initiated for account verification.
Once your profile is located, I'll generate an access code that you can use to associate your preferred Microsoft account into your certification profile.
I look forward to your response. Please note that if no response has been received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages.
Regards,
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Hello SushantaNag,
We haven’t received any response from you today. We’ll keep the case open and follow up with you on the next business day.
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Hello SushantaNag,
To continue assisting you in this matter, we need to collect personal information. To ensure that your privacy is maintained, please utilize the Private Messaging feature. Let us know if additional assistance is needed.
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Hello SushantaNag.
For continued assistance and due to the nature of the information needed, please utilize our Private Messaging feature to ensure that your information is secure.
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Hello SushantaNag,
We haven’t received any update from you. This case will now be locked. If you need further assistance, please post a new question.
Regards,
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