MCP certification retrieval

Hi ClaireCMK,

Access to the Member Site will become inactive if you have not logged in to your account for more than 12 months.

In order for us to activate your MCP profile in order to access your completed achievements, we need to locate and generate an Access Code for you to associate your active/preferred email address on your profile.

With that being said, please allow us to have your account details requested through private message for us to locate and activate your MCP profile.

To view private message, you may either click the option as shown below or simply click the image below:

Looking forward for your prompt response.

Regards,

Hi ClaireCMK,

Thank you for your response and providing information through private message.

I tried to locate your MCP profile on our database and found 2 accounts with the same name However, in order to fully verify both accounts, I will still need 2 more pieces of information that should match on the account.

Please provide additional details which could be any of the following: phone number, email address, billing/shipping address. If  you have a copy of your Score Report, then that will definitely help us verify the account too.

Please send the additional requested details through private message.

Hope to hear from you soon.

Regards,

Hi ClaireCMK,

How are you today?

Your response is important to us so we can proceed with your request. Please let us know if you still need assistance, before we close this case.

Hi Prince,

Answered via private message.

Thank you!

Hi ClaireCMK,

Thanks for your response. 

The email addresses that you have provided didn't match on our record. If you still have a copy of your exam score report, please send us a scanned copy via private message, so we can easily locate and verify your profile. 

Looking forward to your response.

Hi ClaireCMK,

Thanks for your response. 

We have not found any accounts associated with the email addresses that you have provided. Please also understand that we need to verify 3 pieces of exact information that you have used on your profile, before we can proceed in providing your login credentials in order to access the Member Site. 

Please provide other email addresses, home addresses or phone numbers that you may have used with your profile, so we can fully verify your account. 

Looking forward to your response. 

Hi ClaireCMK,

We have received your response.

The email address you have provided still didn't match on our record. 

Looking forward to the other details that you may provide. 

Thanks for your patience. 

Hi ClaireCMK,

We have not received any response from you. Please let us know if you still need assistance, before we close this case.

Thanks.

Hi ClaireCMK,

I will be closing and locking this thread now. Please be aware that after a case is locked, we won’t be able to respond even on your private messages. If your concerns were not fully resolved, please post a new question so that we may proceed in assisting you.

Thanks.