MCP ID Associated with an old email address, need to associate it with new email address

Good day,

I have recently changed jobs and my MCP email is still associated with the old company. I need to update the email address but don't have an access code, only the MCP ID number.

Please assist with updating the email account on my MCP ID.

Thanks

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Hi, Allen.

 

Thank you for reaching Microsoft’s Community.

 

As we understand from your post, you want to change you Email in your Account with the Access Code. We are happy to help you with this inquiry.

We have started a Private Message where we have requested some Private Information related to your account. Please find de access to the Private Message, on the top right corner of this screen, as shown in the image below.

Image

 

Once we have received your comments, we will validate the profile and get back to you with updates about your case.

 

We will be waiting for your reply.

 

To protect your Data, please send the information over the Private Message and keep in mind that if we do not receive a response, the thread will be closed and concluded after two business days.

Best regards,

 

Laura Martínez.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day

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Hi, Allen.

 

Thank you for choosing Microsoft Community. It has been a pleasure to assist you.  

                                      

We have not been able to get a hold of you and we will have to proceed with the closure and lock of this Forum. 

 

We  know that your inquiry might not be resolved yet, but you are very important to us and that is why we want to invite you to please reach us again if any questions or issues arise. Please post a new question so we may continue assisting you. 

 

We wish we could be of more help, but if any additional assistance is needed, we will be happy to jump in and take a look.

 

Best of all, 

Isabel Lopez.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day

Was this reply helpful?

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Great! Thanks for your feedback.

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Question Info


Last updated April 26, 2021 Views 24 Applies to: