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MCT Renewal Process

Hello Everyone,

 

I'm an Active Microsoft certified Trainer since July 05, 2021 but my MCT Status is about to expire on July 05, 2025

 

Could you please help me in renewing my MCT status if someone knows the new process of renewal or someone has renewed their MCT status recently?

 

I've tried to renew from my end from this site(https://mcp.microsoft.com/Authenticate/MCT) but looks like this site is down from so many days.

 

Thanks,

***

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You should check the MCT Lounge for the latest details on renewals before posting in the support forum https://techcommunity.microsoft.com/blog/mctnews/mct-program-update---enrollment-and-renewals/4421017

Note: This is the support forum for Microsoft certifications and Learn profiles, not for MCT issues. MCT Support has moved https://techcommunity.microsoft.com/blog/mctnews/new-mct-support-tool---june-2nd/4418420. To create a new MCT support request use https://support.serviceshub.microsoft.com/supportforbusiness/create?sapId=e203d22e-ebf2-2689-dea4-455b5559e8c9

MCT Community Lead

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Hi Julian Sharp,

Hope you're doing great!

I've already tried to create a support ticket from Service hub(https://support.serviceshub.microsoft.com/supportforbusiness/create?sapId=e203d22e-ebf2-2689-dea4-455b5559e8c9) but I got a response that they don't provide support for MCT status renewal.

So, Could you please help for next step regarding how can I renew my MCT status?

Thanks,

Vivek Anand

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Did you read the post on the MCT Lounge? Your MCT will have been extended to August 1st. The renewal process is currently unavailable.

For MCT support, you need to create a support request with the correct options via https://support.serviceshub.microsoft.com/supportforbusiness/create?sapId=e203d22e-ebf2-2689-dea4-455b5559e8c9 as shown below

MCT Community Lead

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Hello Vivek.

Thank you for contacting Microsoft's Community.  

Based on your inquiry, we understand you have not been able to renew your MCT status.

We opened at Private Messages where we have requested information related to your Learn account to verify it and properly assist you. You can find the access to the Private Messages, on the top right corner of this screen, as shown in the image below.

Image

 We are looking forward to your information. Just a heads up, remember to only send your private information through private message, in order to protect your data.

If no response is received within two business days, we will proceed to close and lock this case as well as the Private Message.

Best Wishes!

Nicole Rendon.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST (Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

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Last updated June 28, 2025 Views 11 Applies to: