MEC vs MEC learn

Hi people


I have an account on the soon to be "old MEC" and I also have a new profile in the new MEC learn area. BUT my badges from old MEC have not moved over and I cannot for the life of me figure out why!


Can anyone help. Anyone???



Hello, George.

Thank you for contacting Microsoft Community.  

Based on your inquiry, we understand your Badges from your MEC profile were not transferred to your MEC Learn profile.

Please note that we have limited access to the Microsoft Certified Educator platform, therefore we are unable to verify any account related to such platform, as we provide support on the Microsoft Certified Professional platform.

This being said, it is required that you contact the Microsoft Educator Center for further assistance. For this, please refer to the link below:

According to the MEC website, the Microsoft Educator Center is moving to the Microsoft Learn Educator Center platform on May 1, 2022. We would be glad to provide further support lines for your request. However, due to the aforementioned platform-moving circumstances, we are only able to provide you the available guides related to profile inquiries.

We located some useful information related to profiles management on MEC. Please refer to the "Profiles & accounts" section on the link below:

It may be possible that after the MEC platform has moved completely to the Microsoft Learn Educator Center, additional support information is released. However, at the time of this response we are unable to confirm this, as we have limited access to any technical or documentation content related to MEC.


On the other hand, if you have an active Certification Profile (this profile is from the Microsoft Certified Professional platform), please let us know and we will proceed to provide the required assistance.

We are looking forward to your information. If no response is received within two business days, we will proceed to close and lock this case as well as the Private Message.

Best regards

Nicolás Niño
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST (Except US Public Holidays)
Estimated Response Time: Within 1 Business day

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Hello, George.

Since we have not received a response from you, we will proceed in closing and locking this case. If the resolution provided did not resolve the issue, please post a new question.

We wish we could be of more help, but if any additional assistance is needed, we will be happy to jump in and take a look.

Please keep in mind that once this case has been locked and closed, you cannot reply.

Best regards,

Nicolás Niño
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST (Except US Public Holidays)
Estimated Response Time: Within 1 Business day

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

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Thanks for your feedback.

 
 

Question Info


Last updated April 26, 2022 Views 62 Applies to: