Microsoft 365 Certified: Administrator Expert

Hello Eric.

Thank you for reaching out to Microsoft´s Community.

We understand you want to know about your Microsoft Certification Account and will be happy to assist you as soon as we can. Please provided MS-102 score report via Private Message.

Alert: Please note delay in providing accurate, final scores on beta - Training, Certification, and Program Support (microsoft.com)

We have opened a Private Message where we have requested information related to your Certification Profile to continue with the process.

To use the Private Message Feature please look at the right side of the page and click the icon seen in the image below:

We look forward to your response. In case we do not receive a response within two business days, the thread will be concluded, once concluded you will not be able to reply through either channel.

All the best,

Hello Eric.

We hope this message finds you well.

We have received the information required in the Private Message and a case will be carried out by our Specialized Team. Please know that this process might take 3 to 5 business days.

We will come back to you with additional information as soon as possible.

Thank you in advance for your patience and understanding,

Kind regards,

Hello Eric.

Just wanted to check in and let you know that we continue working on your situation. Once we have additional updates regarding of your case, we will circle back to keep you posted. You will not lose your Microsoft Certifications.

Thank you in advance for your patience, we really appreciate it. 

All the best,

Hello Eric.

Just wanted to check in and let you know that we continue working on your situation. Once we have additional updates regarding of your case, we will circle back to keep you posted. You will not lose your Microsoft Certifications.

Thank you in advance for your patience, we really appreciate it. 

All the best,

noted.

Thanks

Hello Eric.

We hope this message finds you well.

We just wanted to let you know that our Specialized Team is still looking into your case, once we have a response from them, we will contact you back so you can have all the details on your case.

We will inform you as soon as we have news from the Team or continue to keep the thread active and open should we have no relevant updates over the course of the next 5 business days.

Wishing you a lovely day,

Hello Eric.

Hope you are doing well.

We would like to let you know that due to a system maintenance activity that our engineers were performing during the month of July - November, this process is delayed but you can be rest assured I will keep you posted in the process.

We are truly sorry for the long wait. Your case is still under investigation by the specialized team. I will keep you posted in the process and progress. Please keep in mind that it can take up to 3-5 business days to provide you with further updates.

Wishing you all the best,

Hello Eric.

We hope this message finds you well.

We just wanted to check in and let you know that we are still waiting for a response from our specialized team.

We will inform you as soon as we have news from the Team or continue to keep the thread active and open should we have no relevant updates over the course of the next 5 business days.

Thank you in advance for your patience throughout the entire process, we really appreciate it.

Wishing you a beautiful day,

Hi!

Good day! Any update from my status?

Hello Eric.

 
Thank you for your collaboration and understanding.

We have received the last update from our Business and Engineer team regarding this Certification. Via private Message.

We wish we could be of more help, and if any additional assistance is needed, rest assured that we will be happy to jump in and look. 

If the assistance given solved your request, please indicate “Yes” to the question “Did this solve your issue?” shown below, so other Learners can benefit from this. Remember your feedback is important to improve our service. If no response is received, we proceed to close and lock the case the next business day.

Thank you for your kindness and patience during this procedure. More than happy to help you out,

Wishing you an excellent day,