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Microsoft 365 Certified: Administrator Expert Certification not reflecting

Hi Team,

I have passed all the requirements for receiving the Microsoft 365 Certified: Administrator Expert certificate but it has been a couple of days and my profile still does not reflect the certification.

I believe that this may be related to the recently retired MS-100 and MS-101 exams.

I have completed the following pre-requisite and exam:

- MS-102: Microsoft 365 Administrator (Exam)

- Microsoft 365 Certified: Microsoft Endpoint Administrator Associate (Certification)

Kind regards,

Hi Kaylin Singh1!

Thank you for reaching out to Microsoft’s Community.

As we understand, you are unable to visualize your Certification on your profile. We will be happy to assist you with your inquiry.

We have started a Private Message where we will request details regarding your account to complete an evaluation process. You can access this private message on the top right corner of this page, as shown in the image below:

Image
To protect your data, send the information over the Private Message and once we have received your comments, we will validate the profile and get back to you with updates. 

We look forward to your response. In case we do not receive an answer within two business days the thread will be closed and locked and you will not be able to reply through either channel.   


Best regards,

Sebastian Florez.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

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Hello Kaylin Singh1!

Unfortunately, we have not been able to get an answer from you and we will have to proceed with the closure and locking of this Forum. Note that once this thread has been closed and locked, you cannot reply over this channel.

We know that your inquiry might not be resolved yet, but you are important to us and that is why we want to invite you to please not hesitate to reach out to us.

If you need further assistance in regards of your Microsoft’s Certification Profile. You can easily do so by posting a New Question.

Sincerely,

Sebastian Florez.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

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Thanks for your feedback, it helps us improve the site.

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Question Info

Last updated November 15, 2023 Views 21 Applies to: