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Microsoft 70-290 and 70-291 certifications unavailable in my certification history

I logged into my MCP account today after several years of inactivity. I do not see any certifications available in my history, message says to contact customer support. I am looking for my Microsoft 70-290 and 70-291 certifications, who can I contact to be provided these?

Hello GPB44.

Thank you for contacting Microsoft's Community.

Based on your inquiry, we understand that you logged into your account after years of inactivity and found out two are missing. We will be happy to help. 

To provide you with further assistance, we opened a Private Message where we requested information related to your Certification Profile to verify it and properly assist you. You can find the access to the Private Message, on the top right corner of this screen, as shown in the image below. 

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We are looking forward to your information. Just a heads up, remember to only send your confidential information through private message, to protect your data.

If no response is received within two business days, we will proceed to close and lock this case as well as the Private Message. 

Best regards, 

María Salazar
Microsoft Community Support.
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

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Hello, GPB44.

 

Thank you for the information you kindly provided.

 

After reviewing your information, we confirmed that you passed your 70-290 and 70-291 Exam. However, no Certificate is available due to some missing requirements.

 

Please keep in mind that both exams themselves do not issue any Certificate, as they were part of the requirements for the MCSA: Windows Server 2003.

 

At the same time, for you to achieve the desired Certification, you will need to complete the following Exams, of which you have already passed two:

  • 70-290: Managing and Maintaining a Microsoft Windows Server 2003 Environment (you already passed this exam)

  • 70-291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure (you already passed this exam)

  • 70-293: Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure

  • 70-294: Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure

  • 70-297: Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure

  • 70-298: Designing Security for a Microsoft Windows Server 2003 Network

  • 70-299: Implementing and Administering Security in a Microsoft Windows Server 2003 Network

 

Also consider that this MCSA Certificate has been retired and is no longer obtainable. We would like to invite you to check our current Certificates on our browser on the link below:

We would like to know if the information provided was useful for you and we can go ahead and close this case or if you need further assistance regarding your Microsoft's Certification Profile.  

If the support solved your request, please indicate “Yes” to the question “Did this solve your issue?” shown below and the case will be concluded. By answering this question, you are providing valuable feedback, so that other Learners can benefit from this certification program. 

If we do not receive a response, the thread will be concluded within one business day. 

Wishing you all the best, 

María Salazar
Microsoft Community Support.
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

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Hello, GPB44. 

Unfortunately, we have not been able to get an answer from you and we will have to proceed with the closure and locking of this Forum. Note that once this thread has been closed and locked, you will not be able to reply over this channel.   

We know that your inquiry might not be resolved yet, but you are important to us and that is why we want to invite you to reach out to us If you need further assistance in regards of your Microsoft’s Certification Profile, you can also easily do so by posting a New Question.  

We wish we could be of more help, but if any additional assistance is needed, we will be happy to look.  

  

Sincerely, 

María Salazar
Microsoft Community Support.
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

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Great! Thanks for your feedback.

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Question Info

Last updated December 20, 2024 Views 643 Applies to: