Microsoft Admission Policy

As part of the Admission Policy I just read that Microsoft requires you to show 2 ID's which must match the names you registered with exactly.

This is problematic:

- Only my government issue ID has my full names;

- My drivers license only has initials;

- My passport expired in May.

This made me think of the poor young people fresh out of school who won't even have a drivers license, never mind a passport.

As we have thousands of young people living in poverty in South Africa who will only possesses a single government issue ID, can Microsoft please relook this ridiculous practise?

Browsing through the Certification Profile questions it is clear that the Common name vs Legal name on registration is a massive headache (Yes, I was was one of them). Why not just use an ID number as the unique identifyer?

I'm sure with other techniques there must be better ways to verify a person? It is easier to open a bank account today than trying to change your profile name or for that matter show up with only one ID that reflects all your legal names..............

Answer
Answer

Hi JohannBisschoff,

 

We certainly appreciate you feedback regarding the exam verification process where two legal ID’s are being requested as part of the confirmation conducted by the Testing center.

 

Since these are exam policies set by our partner testing center, you have to contact Pearson VUE directly, which would gladly take your feedback positively -

 

Website: https://home.pearsonvue.com/microsoft/contact

 

If this solves your problem, please indicate “Yes” to the question below so that other learners can benefit. Additionally, please take our short survey to let us know if your support experience has been great or how we can improve.

               

Please confirm by selecting “Yes” within 2 business days, otherwise the thread will be automatically closed and be locked. Please be aware that after a case is locked, we will not be able to respond, even on private messages. If your concerns were not fully resolved, please post a new question so that we may proceed in assisting you.

 

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Last updated March 28, 2021 Views 86 Applies to: