Hello Zurabi,
Thank you for contacting the Microsoft community.
I appreciate you trying the new Applied Skills, and I understand that you have experienced an error which caused the assessment to crash and activate the 72-hour waiting period, this is not the experience we want you to have. Allow me to provide further information about your concern.
Please be advised that the 72-hour retake waiting period is triggered when an assessment lab ends for any reason after the "Start Assessment" button is pressed. Retake waiting periods are common practice in the credentialing industry to provide learners with study time in between attempts and to ensure that as many users as possible have access to limited lab resources.
However, we recognize that this policy has unintended impacts for users whose labs ended unexpectedly while still in progress. We are evaluating other strategies for managing this policy in the future. We apologize for the inconvenience and hope that you attempt your lab again once the retake waiting period has passed. At that time, please make sure that you review the Assessment Lab System Readiness requirements, and take advantage of the Speed Test, Lab Orientation and Connectivity Check tools available on our FAQ page.
Furthermore, for us to further investigate the issue you have experienced, please share the Lab instance ID with us and I will forward this to our support team.
We kindly ask for your patience and cooperation as our engineering team is working hard to enhance the experience for all Learners around the world, please let us know if further assistance is needed.
I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond.
Kind regards,
