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Microsoft Azure Student Account Activated- Unable to Login

Hey everyone, so one of my accounts was registered to a training provider's azure portal(1) earlier this year. The event was finished but apparently after being enrolled in the MSA program after which I was advised to register as a student on the Azure portal.

After doing so, received the confirmation of the same, I tried to log into the account but it always redirects me to the earlier training provider's(1) portal. I had removed the authenticator account from the list to help me disassociate with it, but that did not work out.

I tried reaching out to both Microsoft and the training provider's technical support team, both of those reply there is nothing wrong on their side. However still the same issue and trouble logging into my account!

Be helpful if someone points me towards a feasible solution.

Many thanks.

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Hello, M.

 

Welcome to Microsoft Community.

 

Please note our support is for Microsoft Certification profile and we have limited access and knowledge of Azure.

 

For that reason, in this case we suggest you to read the following page: Azure Support Options | Microsoft Azure

 

Also, get in contact with the Azure Support via this link Microsoft Azure Support Ticket | Microsoft Azure, since they handle all the requests related to the Azure, we can assure you they will provide you with specialized assistance and accurate answers to your inquiry.

Also, we would like to share the following links with more information of our Azure support:

 

 

Additionally, here is a forum dedicated to Azure issues All Questions - Microsoft Q&A

 

Please let us know if there is anything else we can do for you. In case we do not receive a response, the thread will be closed and locked after one business day.

 

Have an excellent day,

Isabel Lopez.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day

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Hi,  M.

                                      

We have not been able to get a hold of you and we will have to proceed with the closure and lock of this Forum. 

                                             

We  know that your inquiry might not be resolved yet, but you are very important to us and that is why we want to invite you to please reach us again if any questions or issues arise. Once a Thread is closed you cannot reply. Please, we highly invite you to post a new question so we may continue assisting you. 

 

We wish we could be of more help, but if any additional assistance is needed, we will be happy to jump in and take a look.

                 

Kind Regards, 

Isabel Lopez.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

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Thanks for your feedback.

 
 

Question Info

Last updated August 26, 2021 Views 127 Applies to: