Microsoft Azure Virtual Training Day: AI Fundamentals - stuck on webcast loading and cannot join

Hello, Vicky

 Thank you for contacting Microsoft's Community. 

We would like to inform you that we moved your thread based on the information you have provided from Microsoft Credentials/Other to Exams/ Discounts/Vouchers/Special Offers.  An Exams specialist moderator will respond to you within the next business day. Please stay connected while they reach out on this forum.

Sincerely,

Hi Vicky,

Thank you for contacting the Microsoft Community.

I appreciate your time and effort to complete the Microsoft Virtual Training Event. I know the importance of completing the event to enhance your knowledge and skills. Allow me to extend my assistance to have this resolved.

Since you encountered an issue before the event, we kindly request you to re-register on another training course to get a new invitation to join the training course. For your reference, you may visit Microsoft Events Catalog for the upcoming online sessions. This only happens intermittently, and it won't be an issue after you re-register.

In addition, you may also access Microsoft Virtual Training Days Discounted Certification Exam FAQ page and feel free to check out the sticky post for additional reference and guidelines about the Microsoft Virtual Training Day Event.

Please let me know if you need further assistance, I'm more than happy to help.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond. Thank You.

Sincerely,

Thank you. I did book out time from work for the training, how can I be sure that it will not be an issue next time? I have also booked onto the Data Lakehouse course, is this likely to present the same issue?

Hi Vicky,

I trust all is well with you.

You're welcome! This only happens intermittently, and cannot be foreseen. There are a lot of aspects to consider. To avoid this issue in the future, please make sure your device meets the requirements and does not have any restrictions. Then make sure you are connected to a strong and stable network that meets the requirements.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond. Thank You.

Sincerely,

Hi Vicky,

I trust all is well with you.

We haven’t received any update from you. This case will now be closed and locked. If you need further assistance, please post a new question.

Sincerely,