Microsoft Azure Virtual Training Day: Fundamentals - I CANNOT SCHEDULE THE FUNDAMENTAL EXAM

Hi Marvin,

I appreciate your patience throughout this process.

We just received an update from our Engineering Team confirming that the issue in claiming exam discounts for Microsoft training/events were already resolved and fixed.

That being said, you may now try re-linking your registered email address and claiming your discount.

If you’re still unable to claim the discount, please try the troubleshooting steps below:

1. Make sure you have the latest browser (Edge/Chrome/IE or Mozilla Firefox)

2. Try using your browser in InPrivate/Incognito

3. Clear browser cache and cookies  

4. Allow all cookies/third party cookies on your browser settings

5. Sign back in to your Microsoft Certification profile and try to update/schedule your exam.

If the above steps do not resolve your issue, please send us a step by step screenshot using Problem Steps Recorder (PSR) starting from the steps above and until you received the error.

You may upload your PSR through the private message I initiated along with the requested information.

To access your private message, please refer on the image below or click on this link.

Also, in the private message, please attach the actual confirmation/congratulatory email you received after completing the training/event.

The information will be forwarded to our Support Team for further investigation and resolution.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages.

Regards,