Hi, I have Microsoft certification ID but, I don’t have a temporary access code. So, I tried clicking “request a temporary access code” and was asked to type my Microsoft Certification ID, but it doesn’t allow me to type the last digit of the ID. Due to that issue, I can’t continue the process to get a temporary access code for my badge. If You could help me, I would be really grateful.
Microsoft Badge Access
Report abuse
Thank you.
Reported content has been submitted
Hello, Joshua.
Thank you for contacting Microsoft Community.
Based on your inquiry, we understand you are having issues for getting your access code.
To provide you with further assistance, we have opened a Private Message where we have requested information related to your Certification Profile in order to verify it and assist you accordingly. You can access the following link:
We are looking forward to your information. If no response is received within two business days, we will proceed to close and lock this case as well as the Private Message.
Best regards
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST (Except US Public Holidays)
Estimated Response Time: Within 1 Business day
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Hi Joshua.
Thank you for your response.
After verifying your details, we found that your Certification Profile is unlinked. This is reason why you are not able to see your Certification. We found you need to migrate your profile to a new Microsoft Account.
1. Open your Microsoft Edge Browser and begin a Microsoft Edge InPrivate browsing session by pressing the key combination Ctrl + Shift + N.
2. Copy and paste this link into the private window’s address bar: https://mcp.microsoft.com/mcp/home/migrate
3. Access using a new personal Microsoft account. Please use your desired Microsoft account in this step, as the account used here will be associated with your Certification Profile.
4. If you are shown an error message, please select the option "MCP Home."
5. After you have selected the option "MCP Home," it is possible that you are bein asked to log in again. Please proceed with the same MSA you used on Step 3. You will be taken to MS Learn. After this, please paste again the following URL on your browser search bar: https://mcp.microsoft.com/mcp/home/migrate
6. After pasting the URL and pressing enter, you will see this website. Please fill in the blank fields with the MCID and Access Code that we shared with you via Private Message.
In case you encounter any inconvenience while following these steps, please let us know; we will be more than glad to check what is happening and to assist you in the best way.
We are looking forward to your response. If no response is received, we will proceed to close and lock the case and private message within two business days.
Kind Regards,
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST (Except US Public Holidays)
Estimated Response Time: Within 1 Business day
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Hello, Joshua.
Since we have not received a response from you, we will proceed in closing and locking this case. If the resolution provided did not resolve the issue, please post a new question.
We wish we could be of more help, but if any additional assistance is needed, we will be happy to jump in and take a look.
Please keep in mind that once this case has been locked and closed, you cannot reply in either channel.
Best regards,
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST (Except US Public Holidays)
Estimated Response Time: Within 1 Business day
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Question Info
Last updated July 29, 2022 Views 280 Applies to: