Microsoft Certification Exam Cancelled by perason

Dear Team,

i have register my exam for az-303, for some reason the responsible person who is conducting my exam facing difficulty to see me, as my Cam is find and the prior to the exam testing for my laptop hardware went through. it didn't find any issue. and my exam got cancelled. please let me know how i can rescheduled my exam. 

when the exam conductor canceled the exam, she was given me some Code. but for some reason when she closes the session. the code session is also got close. i didn't have detail for that code.

kindly help me with this. this is the same email Id where i register my exam.
Please do the needful. 

Thanks & Regards

**Moved from Microsoft Certification / Exams / Discounts/Vouchers/Special Offers / Training Day Event Offers**

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Answer
Answer

Hello Shahbaaz,

 

For rescheduling options due to technical issue experienced, I would recommend contacting the testing center – Pearson VUE as they have access in managing the scheduled exams and they have the visibility of the available slots/date for when you can reschedule your exam.


You may contact them at:

 

Contact: 855-542-6924, +1-952-905-7472 (toll)

https://home.pearsonvue.com/microsoft/contact

 

For more information, please check the About online exams with Pearson VUE page and go to FAQ section "If I have technical issues before, during, or after the online exam, who do I contact?”

 

Thank you for your understanding.

 

If this solves your problem, please indicate “Yes” to the question. If your inquiry was not fully resolved, please post a new question so we may continue in assisting you. This case will now be closed and locked.

 

All the best,

Eunice_R
Microsoft Community Support
Support Hours – 5:30am – 5:30pm Pacific Time, Monday to Friday (Except US Public Holidays)
Estimated Response Time – within 1 Business day

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Question Info


Last updated April 2, 2021 Views 16 Applies to: