Microsoft Certification Profile - Area Code

Hi Hedy HO, 

Based on our research, we have found out that the area code for HK SAR (Hong Kong Special Administrative Region) is +852. 

Alternatively, please use 000 if it will not be accepted by our system. 

Also, please provide us the step-by-step recording of the time you login to the Member site until the error is shown. The tool that you need to use is called Problem Steps Recorder. You may click here for the instructions on how to use the tool. Once you have the recording, you can also upload it via private message (refer to the green arrow).

Otherwise, if this solves your problem, please indicate “Yes” to the question below so that other learners can benefit. By selecting “Yes” after 2 business days, the thread will be automatically closed and be locked. Please be aware that after a case is locked, we will not be able to respond, even on private messages. Additionally, please take our short survey to let us know if your support experience has been great or how we can improve.

Hi Hedy HO, 

In order for us to continue in providing assistance, please respond through the private message we have initiated.

In case we don’t get any response within 2 business days, we’ll proceed in closing and locking the case.

Regards,

Hi Hedy HO,

We are eager to assist you, but due to no response we are unable to check on your details.

If we don’t get any response by the next business day, the case will be automatically closed and locked.

Regards,

Since we did not hear anything from you, as per the process, I will be closing and locking this thread now. Please be aware that after the case was locked, we won’t be able to respond even on your private messages.

We still care about you and we want to hear more information from you. Once you have more time, please don't hesitate to post a new question so that we can continue assisting you.

Regards,