Microsoft Certification

Hello Francine,

Thank you for contacting us here at Microsoft’s Community.

As we understand from your Post, you are having issues visualizing your MOS Certificate into your Microsoft’s Certification Profile. We are happy to help you with your concern! 

Please know that all MOS (Microsoft’s Office Specialist) Certification are only visible and available to download through Certiport’s page.  Once you go to their website, follow these steps:  

1. Log in and choose the Organization Administrator role from the drop-down menu.  

2. Select the Reports tab.  

3. Click Print Certificates.  

4. Select the program you wish to print from the drop-down box or select Any Program.  

5. Select the date range. You may print certificates within 1 year after the exam was taken. Click Search.  

6. All available certificates will be displayed. Check the box for the exams you wish to print and click Print Certificates.   

7. Use the options within the PDF window to print or save a copy of the certificate.  

MOS Certificates and Exams can also be found on your Transcript, which can be downloaded through your Microsoft Learn. It may be used as proof of accreditation as well.  

If you want to get more knowledge about MOS Certificates, please go to:  

Microsoft Office Specialist :: Certiport (pearsonvue.com) 

Or you can Click here to contact the Customer Service team. 

Please let us know if the information was useful and if you need additional assistance. 

If the support solved your request, please indicate “Yes” to the question “Did this solve your issue?” shown below and the case will be concluded, so other Learners can benefit from this. 

Remember your feedback is important to improve our service. If no response is received, the case will be concluded within one business day. 

Always attentive to your comments, 

Hi Laura, Thank you for your prompt response. I already have a copy of my certificate. It's old. It's MCAS in Word 2007. I'm looking to get certifications in the current programs, but it said I could link that certificate in my profile. If it can't be done, that's okay because I know that is outdated now. Thanks again and enjoy your day! >removed<

***Personal Information deleted by the moderator. Please see Microsoft’s Community Frequently Asked Questions for more information on how you can protect your privacy*** 

Hi Francine,

We have started a Private Message where we have requested some Personal Information related to your account. Please find access to the Private Message, on the top right corner of this screen, as shown in the image below.

Or you can use this link: Private Messages - Microsoft Community

To protect your data, send the information over the Private Message and once we have received your comments, we will validate the profile and get back to you with updates about your case.

Please, keep in mind that if we do not receive a response, the thread will be closed and concluded after two business days.

Best regards,

Hello Francine,

Unfortunately, we have not been able to get an answer from you and we will have to proceed with the closure and locking of this Forum. Note that once this thread has been closed and locked, you cannot reply over this channel.   

We know that your inquiry might not be resolved yet, but you are important to us and that is why we want to invite you to do not hesitate to reach out to us. If you need further assistance in regards of your Microsoft’s Certification Profile. You can easily do so by posting a New Question.

We wish we could be of more help, but if any additional assistance is needed, we will be happy to jump in and look.

Sincerely,