[Microsoft Certified Azure Developer Associate - AZ-204] Certification Badge doesn't get updated on Credly after renewal.

Hello HassanTaj01.

Welcome to Microsoft’s Community.

We understand that you renewed the AZ-203 Certificate, but the Badge in Credly has not been updated. We will gladly assist.

We have started a Private Message where we will request some details about your account to complete a validation process. You can access it from the top right corner of this page, as shown in the image below:

We look forward to your response. In case we do not receive an answer within two business days, the thread will be closed and locked, and you will not be able to reply through either channel.  

Best regards,

Hello HassanTaj01.

Thank you for your collaboration.

We would like to let you know that with the information you provided, we were able to locate both MCIDs and we have successfully conducted the Merge of your Accounts.

Please refer to the Private Message section to see your Account credentials.

On the other hand, the case continues to be escalated for the Team to fix the Badge issue.

Please bear in mind that it might take up to 5 business days to come up with updates on your case.

We will be attentive to your comments.

Best regards,

Hello HassanTaj01.

Thank you for the prompt response.

Just checked and responded to the Private Message.

Best regards,

Hassan Taj.

Hello HassanTaj01.

We have great news!

We have received a response from our Team in charge. They have performed the necessary adjustments and the issue with your badge has been fixed.

Please verify your Account and let us know if you can see it correctly.

If the assistance provided solved your request, please indicate “Yes” to the question “Was this reply helpful?” shown below. Remember your feedback is important to improve our service.

In case we do not receive a response, it will be closed and locked after one business day.

Have an excellent day,

Hello HassanTaj01.

Thank you for the resolution confirmation.

We are glad to know that we could help you with this matter. You are really important to us, and we strive to provide you with the best service any time you need us.

We will proceed to close this case, however, if by any chance you need us again, please do not hesitate to contact us back by posting a new question. We will be happy to help out.

We invite you to visit the following link to learn more about the Microsoft Certified Professional Program (Aligning accounts between Certification Profile and Learn Profile | Microsoft Docs). By linking your Microsoft Certification Profile with Microsoft Learn, you have access to free training modules and learning paths to help you prepare for future certifications, as well as having access to the Renewal Assessments for your achieved Role-Based Certificates.

Please note that once the Thread has been locked and closed, you cannot reply.

It was a pleasure to assist you.

Wishing you a lovely day,