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Microsoft Certified: DevOps Engineer Expert certification not granted after passing AZ-400

 Dear Microsoft Trainings Support Team,


I recently passed the AZ-400 exam (Designing and Implementing Microsoft DevOps Solutions). I also hold the following required certifications:


  • Microsoft Certified: Azure Administrator Associate

  • Microsoft Certified: Azure Developer Associate



Since I now meet all prerequisites, I was expecting to be automatically awarded the Microsoft Certified: DevOps Engineer Expert certification. However, this has not happened yet.


Could you please check why the certification has not been granted and help ensure it is correctly reflected in my Microsoft Learn profile?


Thank you in advance for your support!


Best regards,

****************


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Answer
Answer

Hello, MarcoKappler.

Thank you for contacting Microsoft Community.  

Based on your inquiry, we understand you are unable to see your DevOps Engineer Expert Certificate on your Learn Profile.

To provide you with further assistance, we opened a Private Message where we requested information related to your Learn Profile to verify it.

You can access with the following link: 

Initiate Private Message

We are looking forward to your information. If no response is received within two business days, we will proceed to close and lock this case as well as the Private Message.

Best regards,

Nicolás Niño
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST (Except US Public Holidays)
Estimated Response Time: Within 1 Business day

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Answer
Answer

Hello, MarcoKappler.

We hope you are doing well.

Please let us know if the information provided in our previous reply was helpful in solving your inquiry, and if any additional assistance is needed.

If no response is received, we will proceed to close and lock the case the next business day.

Best regards,

Nicolás Niño
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST (Except US Public Holidays)
Estimated Response Time: Within 1 Business day

1 person found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

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Question Info

Last updated June 9, 2025 Views 66 Applies to: