Microsoft Credentials

Need assistance in many things really.

I am seeing the changes and not able to obtain my existing credentials from any examination providers anymore. [Pearson Vue] which led me to the Microsoft Learning Platform.

My badges or Certifications are not there.

What changed. How do I get them again?
There are more than 2 certificates.
Very crucial.

[Do you have a private space to continue this?]

Like email or something.

Answer
Answer

Dear Shiv Narayan1,

Unfortunately, we have not been able to get an answer from you and we will have to proceed with the closure and locking of this thread.

 

We want to invite you to please contact us again if any questions or issues arise. Once a Thread is closed you cannot reply. Please, we highly invite you to post a new question so we may continue assisting you. 

 

We wish we could be of more help, but if any additional assistance is needed, we will be happy to jump in and take a look.

 

Best of all, 

Jason Luo
Microsoft Community Support
Support Hours: Monday to Friday 9:00 – 18:00 (UTC+8)
Estimated Response Time – within 1 Business Day (Except Legal holiday)

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Dear Shiv Narayan1,

I hope you are having a good day!

 

Our system would like to confirm if your inquiry is now resolved, and we'd be no gladder if you may kindly provide an update at your convenience.

 

Thank you for your kind understanding!

Yours Truly,

Jason Luo
Microsoft Community Support
Support Hours: Monday to Friday 9:00 – 18:00 (UTC+8)
Estimated Response Time – within 1 Business Day (Except Legal holiday)

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Last updated April 2, 2025 Views 21 Applies to: