Microsoft Ignite challenge certificate missing for me.

Hello Sagar,

Thank you for taking the initiative to try troubleshooting steps in order to schedule your exam.

When checking your eligibility for the exam discount, please make sure you’re using the registered email address you used in the event. You may click here to check the email addresses you need to use in claiming the discount.

In checking the discount on your profile, please make sure to choose on the exam first which is eligible to the offer when you attended the event, You may visit Microsoft Ignite Cloud Skills Challenge 2020: Free Certification Exam page for more information.

You may also follow the steps by watching this Instructional Video in claiming the discount.  

If you are experiencing the same, please send us a PSR (Problem Steps Recorder) through private message, showing the troubleshooting steps above are done until you receive the error, along with the information needed to verify your profile.

Please be advised that it is vital that we see all troubleshooting steps on the recording until the error message for us to properly diagnose a solution to your case. This is also a strict requirement by our next-level Support Team for them to pick up your case for escalation.

Once these documents have been received, we’ll be more than happy to hand this over to our Support Team for further assistance and troubleshooting.

I look forward to your response. Please note that if no response has been received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

All the best,

I have the same issue!

Hello Sagar,

If further assistance with the voucher for Microsoft Ignite Cloud Skills Challenge, kindly provide us the details requested through private message. Please also include the email confirmation for your voucher / event attended.

All information are vital as this is a strict requirement by our next-level Support Team for them to pick up your case for escalation.

Once these documents have been received, we’ll be more than happy to hand this over to our Support Team for further assistance.

@ Dennis thank you for creating your own thread, one of my co-moderators is assigned to your case kindly wait for the response.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages.

Kind regards,

Hello Sagar,

We have not received any update from you. This case will now be locked. Please note that once Private Messaging has been locked and closed, you cannot reply. If you need further assistance, please post a new question. 

Best regards,