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Microsoft Learn Certification support team/contact details

Hi guys,

Would somebody please be able to point me in the direction of a contact address/portal in which I can speak to the Microsoft Learn support team (if it exists) regarding a renewal?

I have checked FAQs and all sorts of other information sources and I'm struggling to find somewhere to submit an email/question.

Thanks, *removed*

 

 

*Personal Information deleted by the moderator. Please see the Microsoft’s Community Frequently Asked Questions for more information on how you can protect your privacy*

Hello Braden!

Thank you for contacting Microsoft's Community. 

 

Based on your inquiry, we understand that are having issue with the renewal of your certificate. We will be happy to help you.

Could you please provide more information about the inconvenience that you are experiencing.

Kindly be aware that you have contacted us through the Microsoft Credentials support forums. Please note that we can only provide support regarding your Microsoft Learn Profile, and the achievement of the Certifications listed on our platform.

If you require assistance regarding your Microsoft Learn Profile, please let us know. We will be happy to help.

 

We would be grateful for your response. In case we do not receive an answer within one business days, the thread will be closed and locked, and you will not be able to reply through either channel.

 

Kindly,

Jimmy Llanos.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

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Hello Braden!

Hope you are doing well.

We are waiting for your response. Otherwise, we will proceed to close and lock the case on the next business day.

Kindly,

Jimmy Llanos.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

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Hello Braden!

Unfortunately, we have not been able to get an answer from you and we will have to proceed with the closure and locking of this Forum. Note that once this thread has been closed and locked, you cannot reply over this channel.

 

We know that your inquiry might not be resolved yet, but you are important to us and that is why we want to invite you to please not hesitate to reach out to us.

 

If you need further assistance in regards of your Microsoft’s Certification Profile. You can easily do so by posting a New Question.

 

Kindly,

Jimmy Llanos.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

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Question Info

Last updated January 27, 2025 Views 52 Applies to: