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Microsoft Learn site login issue

OK, I've tried to log in to the Learn site with my msft registered personal account. It logged me in and then bounced me back to login. This time it has a thing below the login saying we've found an account you can use at this site (it's my msft registered account). I click it. It logs me in, then refreshes me straight back out to the login page.

I've tried it on 4 (yes, 4) different browsers - IE, Edge, Chome and FF on my PC. Same behaviour. So it isn't browser specific at least. I also can log in to other sites like O365 etc just fine.

Is this broken for others or just me? No errors or anything, just keeps asking me to sign back in.

EDIT - for clarity, my issue is the new Learn Site. Not the old academy site. But that isn't a dropdown selection for this post for some reason...

Hi ilovelamp,

 

The team you have reached is Microsoft Certification Program team that handles general inquiries for exams and certification taken from the Learning Site.

 

I strongly recommend to visit this page to check for their contact support information.

 

Should you need other assistance, please reply to this thread or post a new question.

 

If f this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after two business days. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Messages.

 

Regards,

Jhay_23
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Hi ilovelamp,

 

We would like to know if the resolution provided resolved the issue. Please let us know if additional assistance is needed. Otherwise, we’ll proceed in closing and locking the case within two business days.

Jhay_23
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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The 'resolution' didn't work. Please note it WAS an issue with the site. I spoke to two other people who had the same issue. However, it's also clear that someone at Msft realised and resolved the issue as it is now working. 

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Hi ilovelamp,

 

The team you have reached is Microsoft Certification Program team that handles general inquiries for exams and certification taken from the Learning Site.

 

Please visit this page to check for their contact support information.

 

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after two business days. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Messages.

 

Regards,

Jhay_23
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

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Hi ilovelamp,

 

We would like to know if the resolution provided resolved the issue. Please let us know if additional assistance is needed. Otherwise, we’ll proceed in closing and locking the case within two business days.

Jhay_23
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Hi ilovelamp,

 

We would like to hear back from you to ensure that your concern has been resolved. If no response is received, we'll proceed in closing the case on the next business day.

Jhay_23
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Hi ilovelamp,

 

Since we have not received a response from you, we’ll proceed in closing and locking the case. If the resolution provided did not resolve the issue, please post a new question.

 

Thank you,

ClarriDocell_S
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 1 Business day

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Question Info

Last updated December 26, 2024 Views 420 Applies to: