Microsoft Learning Benefits and Exam Dashboard

Hello, JTRAPM.

Welcome to Microsoft’s Community.

We understand that you want to know how to access Your Dashboard. We will gladly assist.

We have started a Private Message where we will request some details about your account to complete a validation process. You can access on the top right corner of this page, as shown in the image below:

We look forward to your response. In case we do not receive an answer within one business day the thread will be closed and locked and you will not be able to reply through either channel.  

Best regards,

Hello, JTRAPM.

Thank you for sharing the information.

We were able to locate both Profiles. One needs to be Migrated before we can proceed to unify them. To continue with this process, please follow these steps:

1. Start a Microsoft Edge InPrivate browsing session (pressing the key combination Ctrl + Shift + N once the browser is open).

2. Copy and paste this link into the private window’s address bar https://mcp.microsoft.com/mcp/home/migrate

3. Access with a Microsoft account that has not been used in MS Learn, different to your email address (if you do not have one, we invite you to create one Here).

4. If you are shown an error message, please select the option “MCP Home” which will direct you to Your Dashboard, after that you can copy and paste the same link on step 2 in the same search bar.

   

5. After you have followed the previous link, it will open a new window to Your Dashboard, as shown in the image below

   

6. While being on Your Dashboard page, please delete the URL and paste this one: https://mcp.microsoft.com/mcp/home/migrate.

   

7. After pasting the URL and clicking on enter, you will see this website, please fill in the fields MC ID and Access code.

   

8. Fill in the fields with the following information:

    

   -          MCID:

   -          Access Code:

    

To protect personal information, these credentials are provided via Private Message. 

Please let us know once you complete the Migration. In case we do not receive a response, the thread will be closed and locked after two business days.

Best regards,

Hello, JTRAPM.

We noticed that the Migration was completed.

We would like to let you know that with the information provided, we have successfully conducted the Merge of your Accounts.

Please refer to the Private Message section to see your Account credentials.

Kindly bear in mind that when it comes to MOS Certificates and Badges earned though Certiport, you may download them through Certiport’s page, because they will not be visible in the Microsoft Certification Dashboard page.

We encourage you to contact Certiport at Customer service test candidates :: Support :: Certiport (pearsonvue.com) to inquire about your badge.

They can also be reached at: Phone: 800-497-8923.

However, they will show in your Transcript, which can be used as proof of accreditation.

If the assistance provided solved your request, please indicate “Yes” to the question “Did this solve your issue?” shown below. Remember your feedback is important to improve our service. In case we do not receive a response, the thread will be closed and locked after one business day.

We will be attentive to your comments.

Best regards,

Hello, JTRAPM.

Since we have not received an update from you, we will proceed in closing and locking this case. If you need us again, do not hesitate to post a new question.

We invite you to visit the following link to learn more about the Microsoft Certified Professional Program (Aligning accounts between Certification Profile and Learn Profile | Microsoft Docs). By linking your Microsoft Certification Profile with Microsoft Learn, you have access to free training modules and learning paths to help you prepare for future certifications, as well as having access to the Renewal Assessments for your achieved Role-Based Certificates.

Please note that once the Thread has been locked and closed, you cannot reply.

Best wishes,