Missing Certificate

Split from this thread.

Hello, GB.

Thank you for contacting Microsoft Community.

We would like to thank you for the information you kindly provided. It is well appreciated.

After verifying the information you actively provided, we found the Microsoft Data Analyst Associate Certification under your account.

At the same time, we proceeded to send you the Certificate to the Email account linked to your MCID.

We are looking forward to your response. If no response is received we will proceed to close and lock the case after one business day.

Have an excellent day,

David Arevalo

Support: Monday-Friday

Microsoft Certified Professional Services Center

Image

I am facing the same issue. I have given and passed AZ-400 on 03/21. Its more than 60 hours and dont find the certificate loading. Its throwing an error saying contact support. 

https://mcptnc.microsoft.com/certificate

Let me know if I need to open this as a new request. 

|

Hello, Abi.

Welcome to Microsoft´s Training Support Forums, here your request will always be well received.

We understand you approved the AZ-400 Exam and do not see the Certification in Your Dashboard past the estimated time frame.

Please keep in mind that the Exam is one of the two conditions to be certified as Microsoft Certified: DevOps Engineer Expert.

The required exams for this Certification are the following:

At the same time, you need one of these prerequisites:

The passed exams will be listed in your Transcript and are eligible to be displayed as Microsoft Badges, the Microsoft Certified: “DevOps Engineer Expert” Certification will be received once all exams and prerequisites are completed.

You can review your Transcript and Badges by accessing your Microsoft Certification Dashboard and selecting the respective option.

As well, after reviewing your account with the information you kindly provided, we found that the Certifications that are a prerequisites for you to obtain the desired Certification do not appear as completed.

Consider that once you have completed all this, then your DevOps Engineer Expert Certification will appear on your dashboard as you want.

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day.

We hope you have an excellent day,

Kind regards,

David Arevalo

Support: Monday-Friday

Microsoft Certified Professional Services Center

David Arevalo
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hello 

Thank you for the update. I plan to take Az300/304. Would these suffice to get the Az DevOps  Expert certificate or I need to clear only Az204 or 204

Thank you 

Abhy

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hello, Abi.

Thank you for reaching out to Microsoft Community.

In this case you need to do either AZ-204 or AZ 104 to be able to get your Dev Ops  Certificate. The AZ 303 and 304 are part of another pathway.

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day.

Sincerely,

David Arevalo

Support: Monday-Friday

Microsoft Certified Professional Services Center

Image

David Arevalo
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hello, GB.

We are glad to have you here at Microsoft Community.

We have not been able to get a hold of you and we will have to proceed with the closure and lock of this Forum.

We know that your inquiry might not be resolved yet, but you are very important to us and that is why we want to invite you to please reach us again if any questions or issues arise. You can easily do so by posting a new question.

We wish we could be of more help, but if any additional assistance is needed, we will be happy to jump in and take a look.

Best regards,

 

David Arevalo

Support: Monday-Friday

Microsoft Certified Professional Services Center

Image

David Arevalo
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated March 30, 2021 Views 22 Applies to: