Split from this thread.
Hello, GB.
Thank you for contacting Microsoft Community.
We would like to thank you for the information you kindly provided. It is well appreciated.
After verifying the information you actively provided, we found the Microsoft Data Analyst Associate Certification under your account.
At the same time, we proceeded to send you the Certificate to the Email account linked to your MCID.
We are looking forward to your response. If no response is received we will proceed to close and lock the case after one business day.
Have an excellent day,
David Arevalo
Support: Monday-Friday
Microsoft Certified Professional Services Center
I am facing the same issue. I have given and passed AZ-400 on 03/21. Its more than 60 hours and dont find the certificate loading. Its throwing an error saying contact support.
https://mcptnc.microsoft.com/certificate
Let me know if I need to open this as a new request.