Missing credly badge

Hello ab_586,

Thank you for communicating with Microsoft's community.

Thanks for sharing the details regarding your Microsoft exam and the issue with the missing Credly badge. We acknowledge receipt of your message and understand that, despite passing the exam and seeing the transcript on Microsoft Learn, you have not received a badge from Credly and it is not visible in your account. Your concern has been noted and will be reviewed accordingly.

Please note that Microsoft ended their partnership with Credly on June 30, 2023. This means that the badging services provided by Credly no longer apply for most of Microsoft Certifications (excepting certificates obtained via Certiport). After modernization and credly retirement there is no option to reissue or fix badges and these users have to use only learn platform to view and share the achievements.

In case you have any question related to a Credly situation it will be necessary to reach their support to get specialized help for your case. We hope this information helps you with your case. If the assistance provided solved your request, please indicate “Yes” to the question “Was this reply helpful?” shown below. Remember your feedback is important to improve our service.

If you have any other question do not hesitate to let us know, in case we do not receive a response, the case will be closed and locked after one (1) business day.

Best regards,