Hi Markus,
Thank you for contacting the Microsoft Community.
Allow me to assist you in claiming the free certification exam you earned through Microsoft Virtual Training Day event.
After completing the training, you will not receive a voucher code as the discount you earned is voucherless and should be claimed in your certification profile. If you registered using your work email address, you need to link it to your certification profile to claim the discount.
To create a certification profile, you need to use a personal Microsoft email address such as; Hotmail, Outlook, Yahoo, Gmail etc. If you don't have a personal email address yet, you may go this link to create one.
If you already have one, you may follow the steps below to create a certification profile:
1. Go to microsoft.com/learning
2. Click “Go to Certification Dashboard” (make sure that there is no account signed in)
3. Sign in using your Microsoft account/Personal Email and password.
4. On your dashboard, click “Edit your certification profile”
5. Enter your information (Note: Make sure to enter all information with red asterisk * sign)
6. Click “Save” (this will generate the MCID) then click on “Continue”.
If you already have a certification profile, you may follow the steps in this instructional video to link your work email address and claim the discount.
Please note that this offer is only claimable within 90 days from the 5th business day after the training has concluded and has a cap limit of 8 discounts regardless of how many trainings you've attended.
Should you need further assistance, please provide us the following in the private message so I can review and escalate this case if needed:
Actual copy of the completion/congratulatory email after attending the training
Step-by-step screenshot from the sign in page to the error message using PSR (Problem Steps Recorder)
Requested information that can be found through private message
Event IDs from the invite/webinar link (please refer to the image below)
To access the private messaging feature, you may click this link and use the file attachment feature by clicking the paper clip icon as shown in the image below:
Upon receipt, I’ll forward it to our Support Team for review and investigation.
If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Messages. If the resolution provided did not resolve the issue, please post a new question.
Regards,
