MS-900 Microsoft 365 Fundamentals - course/learning path changes?

Hi,

I was preparing for my upcoming MS-900 certification and while I was going through the Learning Paths (4 originally with around 20 modules), the content changed, and I see now only 2 Learning Paths (only 7 modules): see attached below and the following link:

https://docs.microsoft.com/en-us/learn/certifications/microsoft-365-fundamentals/?wt.mc_id=learningredirect_certs-web-wwlI am confused.. Is this normal? Seems the learning material got reduced.. Please clarify. Thank you!

Hello Mihaela.

 

Welcome to Microsoft’s Community.

 

We understand that you want information on the Learning Modules for Exam MS-900.

 

As much as the Microsoft Certification Program would like to assist you with this, inquiries regarding MS Learn are being handled by their support. You can reach out to Microsoft Learn through this troubleshooting guide or provide specific feedback to Microsoft Learn by reporting an issue.

 

To find a solution regarding your request, we recommend you contact the correct Support team, we can assure you they will provide you with specialized assistance and accurate answers to your inquiry.

 

In the following link: All Questions - Microsoft Q&A, you can find someone with a request like yours.

 

Please be advised that Microsoft Certification Program handles inquiry related to Microsoft Certification Profiles, certificates and Exams that are being taken from the Learning Site and is a different platform from MS Learn which help with courses, modules, and labs.

 

We hope this information is helpful, please let us know if there is anything else we can do for you. If no response is received, we will proceed to close and lock the case after one business day.

 

Best regards,

Beatriz Garcia.
Microsoft Community Support.
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 business day.

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Hello,

Why are we allowed then to submit a problem via this path Microsoft Certification > Courses and Course Content > Course Content Issue if you are not supporting course content? This is confusing.

I provided feedback to Microsoft Learn via the link you shared. I doubt this will help. The message I received back is: "Reporting feedback is a one way communication. We will review and address all issues that are received, however, we will not be responding back at this time".

I would very much like someone to respond back and clarify what happened. That issue generated lot of confusion and stress the night before the exam. This should not happen. Please help me re route this to the right team and help me address this problem.

Thank you,

Mihaela

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Hello Mihaela.

 

We would need to recommend for you to contact ESI Support Team by signing in using your work account for assistance.

 

Please click this link and submit a ticket for immediate assistance.

 

While creating a ticket, please provide the following information below:

 

  • Course Name

  • Registered Name and Email

  • Region (US/UK/Canada/India, etc.)


We have limited access to the Learn Platform and we can only guide you to connect with their support line, which can only be reached through the forms in the bottom part of the Microsoft Learn support as they can review and provide a resolution for your concern.

 

We hope this information helps you. If no response is received, we will proceed to close and lock the case in the next business day.

 

Have a wonderful day,

Beatriz Garcia.
Microsoft Community Support.
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 business day.

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Hello Mihaela.

 

Since we have not received an update from you, we will proceed with closing and locking this case. If you need us again, do not hesitate to post a new question.

 

Please note that once the Thread has been locked and closed, you cannot reply.

 

Best wishes,

Beatriz Garcia.
Microsoft Community Support.
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 business day.

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Question Info


Last updated May 5, 2022 Views 84 Applies to: