MTA Certification

Hi TommyT772,

Thank you for all the details you have provided.

Using those information, I was able to locate and verify your profile.

To help you regain access to your account, please follow the steps below to associate your preferred email address to your profile:

1. Clear your browser’s cached data and cookies.
2. Use InPrivate browsing with Microsoft Edge.
3. Make sure that you are completely logged out of all of your accounts.
4. Click on this link to go to your Microsoft Certification Profile.
5. Log in with your preferred (personal) mail address and the password associated to it that you would like to link with your Microsoft Certification Profile.
6. Enter the MCID and Access Code provided to you via private message.

Once you have accomplished this, you won’t be asked to enter these details, and you can now access your certification dashboard using your Microsoft account and password. Furthermore, to ensure that your account will remain active, please access your account at least once in every 12 months.

Please let us know if you need anything else.

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Messages.

All the best,