Hi Gianni,
Thank you for contacting the Microsoft Community.
I understand the significance of taking advantage of your well-earned 50% discount following the completion of the Microsoft Virtual Training Event, as it will substantially reduce the cost of your exam. I am here to support you throughout the entire process.
Since you attempted to schedule the exam using the email you registered for the event, but the discount did not appear, we kindly request that you provide step-by-step screenshots using the Snipping Tool. For MAC users, please click this link for instructions.
Please start from the login page, showing the email address you used for the training event, and continue capturing screenshots until the point where the discount was not applied at the checkout page. Once you have gathered the screenshots, kindly upload the Snipping file through the private message I initiated, along with the requested information.
Additionally, for more information about Microsoft Virtual Training Day events and its vouchers, you may view the sticky post that we have. You can also visit Microsoft Events Catalog; Microsoft Learn blog and FAQs for available training events with exam vouchers and FAQs.
If you have additional questions or concerns, please feel free to let me know.
I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.
Kind Regards,
