MVTD | Discount not received: Delay in Receiving Discount Coupon After Azure Fundamentals AZ-900 Training

Hi abel,

Thank you for contacting the Microsoft Community.

I recognize the importance of securing the discount obtained from the completed Microsoft Azure Virtual Training Day for your exam. Let me take immediate steps to help you.

As per the updated MVTD sticky post, participants of the Microsoft Virtual Training Day Event will receive a 50% voucherless discount linked to the email address used for registration. Additionally, they will receive a "Thank You" email within 4 business days after completing the training, which will include instructions on how to claim the offer. It is important to use the same sign-in email associated with your Learn profile when registering for the MVTD event to ensure smooth verification and avoid potential issues.

You may also consider checking your spam or junk folder as thank you email may be routed on those files.

Additionally, I recommend reviewing the MVTD discounted exam FAQs, as the discount is only valid for 90 days from the event date.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond. Thank you.

Best regards,

I have checked my spam and junk folder, and I did not find anything.
I remember using this account to join the video conference.

Hi abel,

I appreciate your prompt reply.

Since the MVTD discount is still not reflected on the checkout page even after following the above instructions provided, please provide us with the necessary information along with the step-by-step screenshot through private message using Problem Steps Recorder (PSR) (click this link for MAC device) starting from the login page up until where the issue occurs.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

Best regards,

Hi abel,

I appreciate you providing us with the requested details.

Meanwhile, I would like to confirm if you have received the "thank you/congratulatory" email. If you have, please attempt to book the exam and check if the discount is applied on the checkout page. While doing this, kindly capture step-by-step screenshots starting from the login page until the issue occurs. Please use this link for MAC devices. If you have not received the email, please inform us so we can explore alternative options.

If you have any questions or queries, please feel free to ask.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond. Thank you.

Best regards,

Hi abel,

I understand that you haven't received the "thank you" letter after completing the MVTD event. Please attempt to book the exam and check if the discount is applied on the checkout page. While doing this, kindly capture step-by-step screenshots starting from the login page until the issue occurs. Please use this link for MAC devices.

Kindly let me know the outcome of your attempt. This information will help us determine the next steps to take.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond. Thank you.

Best regards,

Hi abel,

Thank you for the resolution confirmation via private message. This case will now be closed and locked. Please note that once Private Messaging has been locked and closed, you cannot reply. It was a pleasure to assist you.

Best regards,